SyntraNet is a comprehensive suite of technology solutions that help health plans and provider organizations to successfully manage the health of at-risk patient populations. Our customers rely on SyntraNet as the proven technology solution to realize and optimize their value-based strategies through the integration of information, care coordination, patient engagement, and data insight.
The current provider ecosystem is comprised of disparate IT systems and fragmented data that create hurdles in managing health and delivering services. SyntraNet is designed specifically to overcome these challenges using a state-of-the-art data integration engine supporting both industry standards and custom interfaces. SyntraNet securely integrates demographic, clinical and financial data to create a single source of comprehensive, community-wide health records for patients and populations, regardless of the source.
Stratify Population Risk
Every patient population has different needs that, if met, can dramatically improve patient health and reduce the cost of care. Population health risks can only be proactively managed if there is a comprehensive view of the patients’ history and treatment plans. SyntraNet applies ACG®, HEDIS®, and custom algorithms to assess population-wide clinical, cost, and utilization risks, along with gaps in care. SyntraNet uses this data to identify the highest at-risk patient segments that can benefit the most from differentiated care strategies.
Privacy and security requirements don’t have to limit collaboration. SyntraNet users can share information and communicate in a single platform in compliance with HIPAA, including sharing patient treatment plans with other providers and sending secure messages and clinical records to providers outside of the system using ONC Direct messaging.
Coordinate Care Teams and Services
Using SyntraNet’s integrated care management, providers can more effectively utilize their time and resources while maximizing value provided to the patient. SyntraNet serves as a single resource that seamlessly transforms patient insights into coordinated action for the care team. In addition to providers manually assigning care plan models, SyntraNet can intelligently assign a designated care model to a patient based on clinical and risk profiles. Clinicians, care coordinators and managers, patients and caregivers can use SyntraNet as the hub for their care management activities.
SyntraNet’s simple workflow features make it easy for the care team to initiate requests, plan and assign tasks, authorize services based on care models, and document findings. When care is given outside of SyntraNet, a care team member can electronically send the health record to the outside provider and external documentation can easily be re-integrated into the community health record.
In SyntraNet, providers can also leverage external insights to develop more robust patient action plans via its large library of evidence-based care plans for chronic care, health homes, post-discharge follow-up, and management of specific high risk populations.
Generate Rule-based Alerts
Providers need to stay close to a multitude of patients’ care plans. To help them focus and prioritize, SyntraNet uses an extremely versatile rules engine to provide alerts and actions based on events and data in the system. SyntraNet rules detect gaps in care, intervention opportunities, or other conditions needing attention from the care team. SyntraNet supports integrating with EMRs and other systems to push alerts to point of care applications. SyntraNet’s built-in library of rules can quickly enhance care models and custom rules can be defined to roll out best practices to care teams in the field.
Engage Patients and Families
Informed and engaged patients, families and caregivers are integral members of the care team. In SyntraNet, patients can view health information, add additional information, complete assigned interventions, securely communicate with their care team, complete educational programs, book appointments, and other activities to more actively manage their health. SyntraNet also provides a comprehensive infrastructure to support remote patient encounters with telehealth sessions and wearable device integration.
Great insight can be achieved by diving deeper into a comprehensive view of the patient lifecyle. SyntraNet provides interactive dashboards, data exploration worksheets, reports and tools to evaluate quality, performance, outcomes, costs, savings and custom metrics. SyntraNet also provides worksheets for provider use with business intelligence tools to explore, visualize, and mine data.
It is critical that providers and health plans are aligned on specifically defined care and service performance dimensions. Thrasys is certified to provide HEDIS quality reporting, and quality dashboards support a wide range of NCQA published measures. A clear view of these metrics helps providers and health plans identify opportunities to treat a broad range of health issues and where to focus improvement efforts.